Shipping & Delivery Policy

PRANDAA ships orders to serviceable locations across India.

Order Processing

Orders are processed after successful order confirmation and payment, where applicable.

Some products, especially printed, personalised or customised products, may require additional preparation time before dispatch.

Delivery Time

Estimated delivery times may vary depending on:

• Delivery location

• Product availability

• Order processing time

• Courier service availability

• Public holidays or unforeseen delays

Any delivery estimate provided on our website or during checkout is an approximate timeframe and not a guaranteed delivery date.

Order Tracking

Where tracking is available, customers will receive shipment or tracking information after the order has been dispatched.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address, contact number and other required delivery information.

PRANDAA will not be responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete information provided by the customer.

Damaged Packages

If your package arrives visibly damaged, please take photographs of the outer packaging and product and contact PRANDAA within 24 hours of delivery.

Email: prandaa25@gmail.com

Failed or Refused Delivery

Additional shipping charges may apply if an order needs to be shipped again because of:

• An incorrect address

• Repeated failed delivery attempts

• Customer unavailability

• Refusal to accept the shipment

Delivery Delays

Courier delays caused by weather conditions, transportation disruptions, strikes, regional restrictions or other circumstances outside PRANDAA's reasonable control may affect delivery times.

We will assist customers with shipment-related issues wherever reasonably possible.

Contact

For shipping or delivery assistance:

PRANDAA
Email: prandaa25@gmail.com